Name of Event:
Date(s) of Event:

Please rate on a scale of 1 to 5. 5 being excellent and 1 being unsatisfactory.

Event	1	2	3	4	5
The responsiveness of our catering and Sales Staff?
The quality of your meeting/banquet space?
Set up Accuracy?
Cleanliness?
Temperature?
Lighting?
The responsiveness of the Banquet staff service?
The timeliness of food and beverage during the event?
The quality of food served during the event?
The quality of audio visual equipment and services?
The overall friendliness and professionalism of our staff?
Guestrooms	1	2	3	4	5
Cleanliness on check-in?
Service during your stay?
Appeal of decor?
Value for the rate you paid?
General	1	2	3	4	5
Overall, how would you rate this hotel?
Would you recommend this hotel to a friend?
If you returned to this area, would you stay here again?
Additional Comments
Do you have any additional comments?
Your impression of our staff? Was there a sales or catering associate who delivered exemplary service?
Was there a particular area in our service delivery that you felt needs improvement?
What did you appreciate most?

May we contact you?
Name:	Phone Number:
May we include you on our web-marketing list? If so, please provide your email:

Thank you for taking the time to share your views with us. We look forward to welcoming you back to Kingston again soon.